Customer Service is a broad term that can mean different things to different people across the metals industry. At O’Neal Steel, our brand of customer service drives us to understand customer needs, and our service efforts are focused on providing our customers with a top tier experience. We strive to make it easy for customers… Read More
The Impact of E-Commerce in B2B
There is no denying e-commerce has completely revolutionized growth across the globe for businesses. While these platforms were initially targeted toward B2C sales, the acceleration of growth in B2B e-commerce is undeniable. In 2018, business sales through direct websites and other online marketplaces grew to more than $1 trillion—accounting for approximately 7% of all B2B… Read More