As concerns regarding Coronavirus continue to impact many aspects of our personal and professional lives, we wanted to reach out and let you know the steps we are taking in response to this pandemic.
As always, the health and safety of our employees and customers is our top priority. With these growing health concerns, O’Neal Steel is adhering to all Center for Disease Control workplace guidelines. This includes restricting all non-essential travel and events for our employees. This does not currently impact the delivery of your material.
Additionally, we would like to provide you with the following additional information:
- We have a diversified supplier strategy that enables us to change sourcing to mitigate risk in the event of supply interruptions in most situations to ensure material flow throughout the supply chain.
- In the event of critical needs, our broad geographic footprint will allow us to supply from multiple locations.
- Our inventory levels are strong and we are taking the long view to ensure that we have the inventory needed to manage our business and yours through these uncertain times.
- Our sales teams are set up to respond quickly to any needs you may have.
- Our PRONTO® platform offers the same level of customer service online as you get with one of our inside sales representatives. PRONTO® has 24 hour access to pricing, documents, quotes, order history, and more. PRONTO® is an ideal option if you are having to adjust your work schedule.
If you haven’t yet, you can also download the PRONTO® app from your favorite app store, where you’ll have instant access to our inventory and your account.
We will continue to stay informed and provide you with any crucial updates. We also encourage you to please follow the Center for Disease Control for more information and the latest updates on the Coronavirus.
We are committed to doing what we can to keep our customers, employees, and the communities in which we serve, safe and informed. We want to continue to deliver on our promise to you of dependable and accurate service. We value you and appreciate your business!
President & CEO